bpm journal 2- Savvy Essay Writers | savvyessaywriters.net

Rob forgot to add this the other day.

Based on the Reading, answer the following questions, with explanations (do not simply name concepts and move on):

1) Among the concepts you have learned, which do you think is most useful to you or your organization?

2) Which concept(s) caused the most confusion in this unit?

3) Which concept(s) did you wish went into further detail, either because you are interested or because it’s too complex for the coverage it received?

Reading was about:

• Chapter 18: “People Phase”

In Chapter 18, the sixth phase of the BPM model, the People phase, is presented. It is often stated that “success of any project relies on the people who make the project happen.” Reflect on why earning the “buy-in” of the people within the organization is critical to the overall success of the project.

KEY CONCEPTS:

• The People phase is a crucial phase in any BPM process implementation, and unless it is handled thoroughly and to a high standard, the rest of the project will be put at risk.
• Always involve HR in the new process development prior to implementation, to ensure that all “people” aspects have been taken into account. Integration of all aspects is crucial, and the business and HR departments must work closely together.
• Integration of all aspects is crucial, and the business and HR departments must work closely together.

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