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Business Processes

• Per Hoerl and Snee (2012), to eliminate or reduce non-value-added work is a core step in improving profitability or efficiency of the business process.
• Give your opinion on whether you agree or disagree with this statement and include one example of a business process which supports or criticizes the aforementioned statement to support your position.

Reference

Hoerl, R., & Snee, R. (2012). Statistical thinking: Improving business performance (2nd ed.). Hoboken, NJ: John Wiley and Sons.

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